PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS SITE.

By using this Site, you agree to the following terms of use (the “Terms of Use”) and our privacy policy. If you do not agree to these terms, you may not use this Site. rh-it-solutions.co.uk reserves the right, at any time, to modify, alter, or update these Terms of Use from time to time. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.

Cancellation and Returns

What do I do if my goods arrive damged or missing?

First of all, please check over your goods on delivery to ensure that the pakcaging is intact and all items are in good condition before you sign for them. Quick ways of identifying any damges when accepting your goods are to check the boxses and plastic packaging for any tears, indent or crumpled areas, which can often identify damage. RHIT Solutions allows all damges to be reported within 24 hours of delivery via email (info@rh-it-solutions.co.uk).

Should you change your mind about your purchase we have a 14-day cooling-off period in which you can cancel your order, we will need written communication (Email or Letter) from yourself ‘customer’ within this time period in order to cancel.

Any custom sofware are non-returnable and non-refundable this includes a custom web development, apps development or any sofware development.

In line with our returns policy, your item(s) needs to be.

• In its original packaging (with the tags)
• In a resaleable condition
• With its proof of purchase
• You’ll also need to return any free items that came with the product.
• Once the 14 days cooling-off period has been exceeded you will not be able to cancel your order or return your goods. Any manufacturing fault needs to be reported within these 14 days.

Delivery

Delivery costs are non-refundable for any reason. While we will do our best to accommodate any delivery requirements and dates